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Leadership Team

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Jackie Fallon, Director of Technical Staffing

Jackie spent more than twenty years in the IT industry in Western Massachusetts before she developed her unique approach to IT staffing.  With more than a decade of experience as a Systems Engineer for IBM, as well a stint as the leader of a sales and service group specializing in solutions for businesses in the Northeast, Jackie knows every unique challenge of the IT sector.  Based on her belief that small companies deserve a high quality, personal approach to IT staffing challenges, Jackie founded FIT in 2005. Jackie is active in the community and participates in the Industry Advisory Board at WNEU (her alma mater,) the Business Advisory Council for the Mass. Rehabilitation Commission, the Greater Springfield Chamber of Commerce, the CT Technology Council, AIM, EANE, and the Beyond MM Support Group. Jackie is also actively involved in the Western Mass .NET and CT Users Groups.

Anthony Ciak
Anthony Ciak, Division Manager

Anthony is a Business Development and Sales professional who partners with local business to hire top talent. After spending over a decade involved at many levels with technology startups and small to medium sized businesses, he has a solid understanding of the role exceptional talent plays in meeting the demands of producing amazing results – and it’s not always just skills. It’s a combo of skills plus an innate love, passion and curiosity to connect great work with how it helps the world.

You can expect Anthony to treat each client relationship as a partnership centered around listening to learn what it takes to meet needs, 100% transparency and a commitment to delivering results. He loves to help people and create loyal relationships.

As a life-long Seattleite, Anthony is continually amazed at how much sunshine there is in New England and the abundance of days that affords him down by the river to fly fish. When he’s not making cheesy analogies connecting fishing to business, he enjoys spending time with friends and family, his girlfriend and two dogs, backpacking, cooking and tending to the garden.

Anthony Ciak
Michelle Ligus, Technical Recruiter

Michelle is a lifelong resident of Western Massachusetts. Early on in her career she worked as a commissioned retail sales associate, which was so much fun it felt illegal! She loved it and learned so much. Particularly with developing sales skills and proving to herself she had what it took to positively affect results and achieving goals. She grew into retail management which then lead to a career in professional recruitment. Her first recruiting position was with Kelly Services as an onsite manager.

Her early experience was focused on volume recruitment to help meet the needs of area manufacturers. As her staffing career developed, she began working on more sophisticated roles which lead to carving out a specialty in technical recruitment. She’s proud of her broad experience in this realm.

She’s worked directly with clients to fine tune complex searches in order to meet the needs of large defense contractors in Connecticut and Southwestern Massachusetts. Additionally, she’s led hyper-local and nationwide searches for IT, Engineering and Advanced Industrial roles.

When she’s not recruiting (although she never stops recruiting!), she enjoys traveling and meeting people from all over the world. It seems someone is always interested in a new job opportunity. She may or may not be the recruiter who always has business cards in their beach bag. In addition to her interest in travel, she’s loves to cook and spend time with friends and family.

Anthony Ciak
Pam Sarafin, Sr. Account Executive

Pam started in the staffing industry quite sometime ago recruiting and managing client relationships in the Gaming Industry. It was an exciting career but was put on the back burner while she started to build a family. In the interim, she dabbled in a few different careers to keep busy. During her extra time, while raising four children, she orchestrated some positions that blended well with her eclectic passions such as starting a catering company (she is a huge foodie!), becoming a fitness trainer and working as a nutritionist. About 5 years ago, she reevaluated what she wanted to do long term which fueled her to revisit the world of staffing and recruiting. This time around, it was to serve IT and Engineering staffing needs for clients. With FIT, Pam is focused primarily on providing clients with technical IT staffing and recruiting needs. 

Pam believes that the role as recruiter and staffing consultant is very much that of a matchmaker, bringing great candidates and great clients together.  In the end, it is truly a win/win for both sides and Pam feels a great sense of satisfaction knowing that she was able to play a part in that process.